LET’S TALK SPACE
A good fit starts with a question.
Not sure about a chaise direction, a bed base or a tight hallway? Tell us the item name and the measurements that matter. We will work through the practical details before an order is agreed.
What to include
For a product question, include the item name or BF code, your room measurements, intended mattress size where relevant, and any access restrictions. For a request already sent, quote your BFO number. Never send card details, bank credentials or passwords.
When to expect a reply
We aim to reply within two working days. This is not a guaranteed staffed-hours schedule. If an existing request needs changing, contact us rather than submitting a second checkout. No automated merchant email is sent by the checkout itself.
Visits, collections and returns
The registered address below is a contact address, not an advertised showroom or a guaranteed collection point. Please arrange a visit or confirm a return destination before travelling or sending bulky furniture.
A problem after delivery?
Describe what happened and which part is affected. Photos can help with assessment but are not a blanket requirement for exercising your rights. Keep damaged structural parts unused while we discuss a safe next step.
Talk through the details.
[email protected]+44737523313116 Charnwood Road, Bristol, England, BS14 0JR
Contact address only. Please arrange any visit or return in advance.